Shipping policy

At PlayTime Paradise, we’re committed to getting your order to you as quickly as possible.

Processing Time

Orders are processed within 1–3 business days.
Orders are not processed on weekends or holidays.

Shipping Time

Standard shipping typically takes 7–15 business days, depending on your location and the product ordered.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping Delays

Shipping times are estimates and may occasionally be delayed due to weather, holidays, customs, or carrier issues. We appreciate your patience.

Incorrect Address

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost, please contact us within 7 days of delivery at support@shopplaytimeparadise.com, and we’ll do our best to help resolve the issue.

Questions
If you have any questions about shipping, please contact us at orders@shopplaytimeparadise.com